Saturday, December 27, 2008
"Noble" accolade for American Express for its payment reminders
This posting is probably at most tangential to the theme of this particular blog, but I wanted to announce an accolade. Say, like the “Nobles and Knaves” in the Washington Times editorials.
The Noble award at the year end goes to American Express cards for sending reminders by email to clients several days before a payment is due. None of my other cards do that. They even send the reminder the day after you made the payment, if the bank hasn’t processes it yet.
I suppose this is a good security protection, too. If you get an email about a bill in advance and think you don’t owe the money, you start checking, for possible wrongdoing by others.