Monday, March 02, 2009
FTC reports top complaints, including identity theft and abusive debt collection practices
The Federal Trade Commission has an interesting list of the top ten consumer complaints in 2008. The link is here. At the top of the list is identity theft, with over 313000 complaints, but abusive debt collection practices (in violation of the FDCPA) are also way too numerous.
Credit card fraud, which is usually easily remedied, was the most common complaint, followed by government benefits fraud.
Telemarketing calls, with hangups from automated dialers, seem to occur a lot still, causing a lot of residential home anxiety.