Friday, March 23, 2012
Credit reporting companies "upselling" to identity theft victims
Bob Sullivan has an article on MSNBC on the practice of “upselling” to identity theft victims by credit reporting companies, when they should be focused solely on fixing errors. The link is here.
The practice vaguely reminds me of the STD website, where the owner tries to tell people falsely listed that they can buy an online reputation repair service. That was on the Anderson Cooper show recently and it sounds like extortion.
Companies are hiring an paying commissions to low wage people to go out and sell other services in cookie-cutter fashion that consumers don’t need. You could say that this is a symptom of weak social capital.