I used to work for a debt collection (in the summer of 2003, while in Minneapolis), and one question would come up today:
Could a robocaller impersonate a debt collector to get PII and make fraudulent collection? Could this happen by a message left on an answering machine or in digital voice if the user didn’t pick up?
It would sound likely, so consumers should know that they can dispute collection claims that they do not believe are valid. If a caller mentions a debt you do not recognize, you can tell him or her to place it in dispute immediately. Here are the rules.